Grievance Redressal

Last updated: 14 July 2026

In line with applicable Indian consumer e-commerce and data-protection requirements, you can reach our grievance channel below. We aim to acknowledge complaints within 48 hours and resolve them within a reasonable period.

Company

• Entity: [Registered Company Name]
• Registered office: [Registered Office Address], Bareilly, Uttar Pradesh, India

Customer Care

• Phone: +91 85338 55141
• Email: care@smartbharatlab.com
• Working hours: Mon–Sat, 9:00 AM – 7:00 PM IST

Grievance Officer

• Name: [Grievance Officer Name]
• Designation: Grievance & Data Protection Officer
• Email: grievance@smartbharatlab.com
• Phone: +91 85338 55141
• Working hours: Mon–Fri, 10:00 AM – 6:00 PM IST

For data-protection specific requests (access, correction, deletion, consent withdrawal, portability), you may also use the Privacy Center in your account.